FAQ

  • Can I share a download with anyone I want?
  • How do I share my downloads with my teaching team?
  • How do I access my download purchases?
  • What if I want my order to ship the same day I place it?
  • How quickly will my order be shipped?
  • How will I know when my order has been shipped?
  • What is your return policy?
  • Can I share CEF materials, music, or videos online?
  • Do you have a statement of faith?
  • What are your business hours and where are you located?
  • What is your copyright policy?
  • Which version of the Bible does CEF use?

Digital Downloads

Can I share a download with anyone I want?

No, CEF copyrighted materials may be shared or copied only for the teaching team of a single club or class.

Example(s):
If you have five teachers for one class, they may each receive a copy for preparation or classroom use.

If you have five different clubs, you must purchase a separate copy for each club.

This policy applies to both physical and digital products.

For more information, contact Copyrights at copyrights@cefonline.com.

How do I share my downloads with my teaching team?

How to Share Your Purchased Downloads with Your Team

After purchasing from CEF Press, you will receive a receipt email with a download link. Follow these steps to share the files with your team:

  1. Download the Files – Click the link in your receipt email to download the files. They will usually be saved in your computer’s "Downloads" folder.
  2. Locate the Files – Open your "Downloads" folder to find the downloaded files.
  3. Upload to a File Sharing Service – Choose an online file-sharing platform such as OneDrive, Google Drive, Dropbox, or Box. Open your chosen platform and upload the files.
  4. Share with Your Team – Once uploaded, use the platform’s sharing feature to give your team members access.

This method allows your team to easily access the files from anywhere. If you need help with a specific platform, check its support page for step-by-step instructions.

How do I access my download purchases?

How to Download Your Purchased Product

  1. Check Your Email – After your payment is processed, you will receive an email with a link to download your product.
  2. Download from Your Account – You can also sign in at cefpress.com. Go to My Account and find your order to download the files.
  3. Download Limits – You have six months to download the files and five attempts to complete the download.
  4. Need More Time or Attempts? – If you run out of time or attempts, contact us for an extension:
    • Call: 1-800-748-7710
    • Email: custserv@cefonline.com

We’re happy to help if you need assistance!

Orders & Returns

What if I want my order to ship the same day I place it?

To guarantee same-day shipping, it is best to call in your order. A $10.00 ‘Rush’ charge applies for same-day processing. If you need expedited shipping, additional charges will apply.

We ship via USPS or FedEx and can help you choose the best shipping method based on your order’s weight, destination, and when you need it.

How quickly will my order be shipped?

Most orders ship the following business day after they are placed.

If you need your order by a specific date, please mention it in the comment section when ordering.

Our shipping department is closed on weekends and major holidays, so orders placed during those times will be processed on the next business day.

How will I know when my order has been shipped?

You will receive an email notification when your order has been fulfilled. This means a shipping label has been created, and the email will include your tracking number so you can follow your order's progress.

What is your return policy?

All returns must be authorized by our Sales and Service department before sending items back.

How to Request a Return: Call 1-800-748-7710 or email custserv@cefonline.com to receive a return authorization code.

Return Window: Returns are accepted within 60 days of purchase.

Item Condition: To receive credit, items must be in like-new, resalable condition with no marks or signs of use.

Restocking Fee: A 10% restocking fee will apply.

Proof of Purchase: Keep your packing list as proof of purchase.

Child Evangelism Fellowship

Can I share CEF materials, music, or videos online?

CEF copyrighted music, videos, and PowerPoints (or recordings of them being performed) may not be posted online (including websites and social media) without permission.

However, parents may post videos of their child’s public performance of CEF copyrighted music on social media.

If you have questions about online sharing, contact Copyrights at copyrights@cefonline.com.

Do you have a statement of faith?

Yes, you can find it at cefonline.com/statementoffaith.

What are your business hours and where are you located?

Our offices are open weekdays 9:00am - 4:30pm CST.

We are in the St. Louis, Missouri area. 

What is your copyright policy?

CEF copyrighted materials may only be duplicated for use by the teaching team of a single club or class.

If you have five teachers for one class, you may make copies for their use as they prepare or teach.

If you have five different clubs, you must purchase a separate copy for each club.

This policy applies to:

Printed materials

Resource PowerPoint CDs

Digital files

You may publicly perform any CEF copyrighted music you have purchased (e.g., during a church service or banquet). However, CEF copyrighted music, videos, and PowerPoints—or recordings of their performance—may not be posted online (including websites and social media) without permission.

Exception: Parents may post videos of their child’s public performance of CEF copyrighted music on social media.

For questions or permission requests, contact: copyrights@cefonline.com

Which version of the Bible does CEF use?

Teacher Texts – Scripture is quoted from the King James Version (KJV) in CEF teacher texts, but you may use any version in your teaching.
Other Products – Some materials may be available in different Bible translations. If a product uses a version other than KJV, it will be noted.
Spanish Texts – CEF Spanish materials quote from the Reina-Valera 1960 (RVR1960) version.